Everything your venue offers, nothing your guests have to learn
A complete service operation powered by one of the market's most advanced AI agents — living inside WhatsApp for guests, and inside two clean consoles, plus a coordinator on the floor, for your team.
Find anything by asking
Guests type what they want — "white sneakers, size 9" or "where's the pharmacy" — and the bot points them to the right outlet, store or desk across the whole venue.
An advanced AI agent
One of the most capable AI agents on the market understands plain language in any tongue, reasons across every outlet, prices it and reads it back — asking only when something's genuinely unclear.
Confirms before charging
Every order shows a clear, priced summary the guest approves — and can span several outlets in one go, still one interaction.
Pay inside the chat
A secure link for UPI, cards and wallets arrives in the thread. One tap and the order is on its way.
You never touch card data
Payments settle straight to your own merchant account. Service Bros keeps status, never card details.
Paid orders, in real time
The moment a guest pays, the order lands on the counter and both sides see it confirmed.
A live order board
Staff see every order as it arrives, accept or adjust it, and move it from prep to ready in a couple of taps.
A coordinator on the floor
Every rollout gets a Service Bros coordinator with live dashboard access — a human safety net who steps in on late orders before a guest ever feels it.
Right access for each role
Admins manage menus, tax and settings; staff run the counter. Everyone sees exactly what their job needs.
Your name, your voice
Every conversation is branded as your venue, in a tone you set, warm, formal, or somewhere in between.
On-topic, on-brand
You decide what the assistant can and can't talk about, so it stays helpful and never goes off-script.
The relationship is yours
Guests, history and preferences live with your venue, a channel you can nurture, not one you rent.
Campus oversight, outlet control
A property-wide view for the operator, a focused board for each outlet, with the right people on the right screen.
Run the whole property
For malls, offices, hospitals, airports and stadiums overseeing many outlets.
Work each counter
The live order board for a single kitchen, store or desk.
Two ways to go live — zero friction either way
Connect to what each outlet already runs, or use a console we provide. A Service Bros coordinator sets it up and supports your team on the ground.
Option A — integrate via API
We connect to the POS or system each outlet already uses — Petpooja and others, a hospital's HIS, pharmacy POS and LIS, or an airport's flight feed (FIDS / AODB). Orders land on the screens staff know, with no new hardware and no double entry.
Option B — we provide a console
Where an outlet or department has no system to connect, we hand over a simple, plug-and-play Service Bros console or tablet — ready to take orders from day one. Nothing to build.
Want to see it working?
Book a demo for a managed one-month pilot in one venue — fully set up by us. No cost, no commitment.