Security & compliance

Built for enterprise buyers from day one

Hospitals, airports, corporates and campuses need more than a chatbot. Service Bros is designed around consent, data ownership and clean payment handling.

DPDP 2023-aligned consent

The first scan captures explicit, logged opt-in with a plain-language notice. Guests can opt out any time, and a defined retention policy governs how long data is kept.

Payments you don't touch

Money flows through a licensed gateway straight to each outlet's own merchant account. Service Bros stores status and references, never card details.

Your data stays yours

Customer numbers, order history and preferences belong to the venue. No aggregator sits in the middle harvesting the relationship.

Role-based access

Campus and Outlet consoles, each with All and Admin roles, so staff only ever see what their job needs.

Clinically safe, human in the loop

In hospitals the AI facilitates, never diagnoses or prescribes. A human doctor is always in the loop for care, and any sign of distress surfaces human help and the right helpline — every clinical message reviewed by your clinicians before go-live.

Consent-first, owned relationship

Every contact is opt-in and purpose-bound, and the WhatsApp relationship lives with the venue — not a third-party aggregator. A compliant, first-party channel used for service, never sold on.