Corporate offices
Cafeteria and canteen meals, pantry refills, and facility or visitor requests, all from an employee's own WhatsApp.
Tuned for: a closed employee base, link to staff IDs or prepaid wallets, and cap ordering to work hours.
Solutions
The same loop, tuned to how your venue really runs
A seat number in a theatre, a ward in a hospital, an employee ID in an office. Service Bros adapts the scan-to-serve flow to each.
Malls & food courts
Every kind of store and zone in the mall — fashion, electronics, the food court, the kids' play area, a salon — discovered by just asking. Shoppers shop and dine across brands, pay by UPI, and earn mall-wide loyalty, all in one chat.
Tuned for: first-party data the mall owns, personalized offers and campaigns, and one command view across every store.
Movie theatres
Snacks and drinks ordered from the seat and delivered, or pre-ordered before the interval to skip the queue.
Tuned for: seat & screen references instead of a table, with timing tied to showtime.
Hospitals
One number for every patient and department: appointments and reminders, a live OPD token, online consults connected to a human doctor, pharmacy refills, lab tests and secure reports, the hospital food court and in-patient meals, and UPI billing.
Tuned for: clinically safe by design — the AI facilitates, never diagnoses or prescribes — and integrates with your HIS, pharmacy POS and LIS, or a console where there's none.
Campuses & universities
Canteens, cafés, libraries and admin desks, a WhatsApp-native student base that orders often and reorders constantly.
Tuned for: high repeat frequency and fast reordering from the persistent thread.
Stadiums & arenas
Concessions ordered from the stand and delivered or collected, turning dead-time queues into extra revenue.
Tuned for: high-concurrency spikes at breaks, with seat-section delivery or express pickup.
Airports & transit
The terminal on WhatsApp — order from any food outlet, shop the retail, get live flight info and raise grievances. Flight-aware: travellers share their flight and pre-book from the food outlets before they arrive, timed to departure.
Tuned for: reading the airport's flight feed (FIDS / AODB), outlet POS integration, and lifting non-aeronautical revenue and passenger-experience (ASQ) scores.
Hotels & resorts
Room service, spa bookings, activities and concierge requests through one guest thread that lasts the whole stay.
Tuned for: a premium concierge framing and a longer, higher-value guest relationship.